Real entertainment starts with responsibility. 78game provides real tools so you can play at your own pace, within your own limits — no pressure, no judgment, and with human support available 24 hours a day in English.
78game understands that gambling is entertainment — not a guaranteed source of income. Here are the six pillars that guide our approach to responsible gambling
Responsible gambling starts with one simple rule: never use money set aside for bills, food, rent, or other essentials. On 78game, you can set a monthly deposit limit to make sure entertainment fits within your actual budget.
Spending hours on the platform without noticing is a warning sign. 78game lets you set session time alerts and automatic breaks. Stepping away to do something else isn't weakness — it's smart play.
If you're betting to try to recover losses or to ease financial stress, that's an important warning sign. Gambling doesn't solve debt — it can create new ones. 78game is here for entertainment, not to replace financial planning.
The 78game platform is strictly prohibited for users under 18. Identity verification with CPF and date of birth is mandatory. If you suspect a minor is using the platform, contact support immediately at suporte@78game.best.
Need a break? On 78game you can request a temporary or permanent self-exclusion directly in your account settings — no phone calls, no documents, no explanations required. Exclusion takes effect within minutes.
78game's support team is made up of Brazilians, available 24 hours a day via chat and WhatsApp. If you need to talk about your gambling habits, our team is ready to listen — no judgment — and point you toward the right resources for your situation.
All the tools below are accessible directly in your account settings — no need to contact support to activate them
Set the maximum amount you want to deposit per day, per week, or per month. Once the limit is reached, no additional deposits are accepted until the period resets — and even if you want to raise the limit, there is a 7-day waiting period for any increase, ensuring the decision is made with a clear head.
Available in settingsSets the maximum amount you are willing to lose within a given period. Once the loss limit is reached, the account is locked for new bets until the cycle resets. This ensures a losing streak never snowballs — the limit acts as an automatic brake.
Available in settingsNeed a breather? Lock your account for 24 hours, 7 days, 30 days, or up to 6 months with a single click. During the break, login, deposits, and betting are disabled. Withdrawals of your existing balance remain available. The break cannot be cancelled early — and that is by design.
Available in settingsIf you feel that gambling is causing real problems in your life, permanent self-exclusion will definitively close your access to the platform. Once excluded, 78game will not accept new registrations linked to the same CPF. The process is irreversible and can be requested at any time through support.
Via support or settingsIn your 78game account area, you have full access to the complete history of all bets placed, deposits via Pix, boleto, and card, and withdrawals made — with date, time, amount, and outcome. Full visibility into what you have spent and won is a fundamental part of responsible gambling. Informed decisions are only possible with clear information.
Available in your account areaSet on-screen notifications that appear after a set amount of continuous play time — 30 minutes, 1 hour, or whatever interval you prefer. The alert does not lock your account; it simply reminds you how long you have been playing and suggests a break. Short breaks are enough to keep gambling at a healthy entertainment level.
Available in settingsThere are no right or wrong answers — the goal is simply to pay attention to your own patterns. Check the statements that apply to your situation over the past 30 days. The more items you check, the more attention this topic deserves.
This test is not a clinical diagnosis. If several statements apply to you, consider reaching out to 78game's support team or seeking professional help — CVV (188) offers free, confidential listening 24 hours a day.
The selections you make here are not saved or sent to 78game. This is a self-assessment tool for your personal use only.
I bet more money than I originally planned in a session.
I tried to recover losses by increasing the size of my following bets.
I felt irritable or anxious when I couldn't access the platform.
I used money set aside for bills or fixed expenses to deposit and bet.
I hid from someone close to me how much time or money I spent gambling.
I felt like I needed to bet more and more to get the same excitement.
I gambled even knowing I couldn't afford to lose any more at that point.
I thought gambling could fix my current financial situation.
78game was built for the Brazilian player who wants quality entertainment — betting on the Brasileirão, crash games like Aviator and JetX, progressive jackpot slots in BRL, poker, live casino. But 78game was also built with the understanding that healthy entertainment requires responsibility on both sides: the platform's and the user's.
That is why responsible gambling is not a footnote at 78game. It is a core value that shapes how the product is built, how support operates, and how bonuses are designed. The welcome bonus of up to R$ 500.00, for example, carries a rollover of just 5× — not 30× or 40× like some platforms — precisely so that the bonus mechanics do not create a compulsive betting trap built around impossible requirements.
Problem gambling isn't simply losing money while betting — that's part of entertainment. It's a condition where betting behavior begins to cause real harm to a person's life: financial, relational, emotional, or professional. It's estimated that between 1% and 3% of regular players may develop some degree of dependency — which, given the growth of Brazil's online betting market, represents a significant number of people.
The most common signs of problem gambling include difficulty stopping even when you want to, betting to try to recover losses (known as "chasing losses"), lying to family members about how much time or money was spent, using money set aside for other needs to gamble, and feeling anxious, irritable, or empty when not playing.
Recognizing these patterns is not a sign of weakness — it's the first step toward regaining control. And 78game stands by the user throughout this process, not against them.
Setting deposit, loss, and session time limits at 78game takes less than two minutes. Just log in to your account, go to "Settings," then "Responsible Gambling." There you'll find all the tools described on this page — daily, weekly, or monthly deposit limits, loss limits, session time alerts, and requests for a temporary break.
A practical tip: set your limit before your first session, when you have a clear head and can think rationally about what makes sense for your budget. Decisions made in the heat of the moment rarely reflect what you actually want for your finances.
If you've already created an account and haven't set up limits yet, this is a good time to do so — regardless of what your current gambling habits look like. Having an active limit is good practice even for occasional, casual players.
78game takes pride in Pix withdrawals processed in under 60 seconds — a genuine advantage for Brazilian users. But it is important to be clear: the ease of depositing and withdrawing should not be mistaken for an incentive to bet more than you planned. Fast Pix is a convenience, not a pass to ignore your own limits.
If you notice that the convenience of Pix is making it easier to deposit on impulse, use the deposit limit available in your settings. Set a daily amount that fits your budget and let the limit do the work for you.
Football is a national passion in Brazil — Flamengo, Palmeiras, Corinthians, Grêmio, the local derby, the Brasileirão Série A round, the Libertadores. It's natural to feel that betting on football seems more "safe" or manageable than playing slots or crash games, because you "know the sport." But from a responsible gambling perspective, Sports Betting carries the same risks as any other form of gambling.
Knowing football doesn't guarantee winning bets. The emotion of cheering for your team creates biases that can lead to poor decisions. Many people bet more on their favorite team than they would on any other match — precisely because emotion clouds judgment. 78game's deposit limits apply equally to Sports Betting, slots, crash games, and Live Casino — no exceptions.
Also read our Terms and Conditions and our Privacy Policy to fully understand your rights and how 78game operates. Have questions? Check our Frequently Asked Questions.
Self-exclusion is one of the most important responsible gambling tools available. At 78game, the process is simple, straightforward, and hassle-free. You don't need to justify anything or go through any review to be excluded.
Permanent self-exclusion definitively blocks access to your account and prevents new registrations using the same CPF on the 78game platform. It is a serious, irreversible decision — and that is precisely why it exists as a tool.
Any real balance in your account at the time of self-exclusion can be withdrawn via Pix after standard identity verification. Unconverted bonus balances are automatically cancelled.
Log in from your phone or computer using your email and password. If you're having trouble accessing your account, contact support via chat or WhatsApp — they can initiate the process on your behalf.
In the profile menu, go to "Settings" and then to the "Responsible Gambling" section. There you'll find all available limit and exclusion options.
Temporary break (24 hours to 6 months) or permanent self-exclusion. For a break, select the period directly on the screen. For permanent exclusion, click "Self-Exclusion" and confirm the request.
Exclusion takes effect within minutes of confirmation. You will receive a confirmation email. For temporary breaks, your account is automatically reactivated at the end of the period — no action required on your part.
If you have any trouble with the process or want to talk to someone before deciding, 78game support is available via chat and WhatsApp around the clock. No judgment, no pressure to keep playing.
The values that guide every decision 78game makes regarding user well-being
RTPs for all games are published. Bonus rollover requirements are written in plain English, with no hidden catches. Users who understand the rules make better decisions — and that's good for everyone.
78game's welcome bonus has a rollover of just 5× and a 30-day window — we don't build bonus mechanics that push users to bet more than is reasonable to meet the requirements.
The 78game team monitors behavioral patterns that may indicate problem gambling — such as chasing losses, sudden spikes in wagering volume, or attempts to bypass limits — and may reach out proactively.
Registering on 78game requires a CPF and date of birth, with mandatory identity verification before full account access is granted. Players under 18 are not permitted on the platform — no exceptions.
78game does not use urgent bonus countdowns, "you're close to winning" messages, or other manipulative design features that exploit psychological biases to pressure betting.
If you reach out to 78game support for help with your gambling habits, our team will support you — never try to talk you into keep playing. User well-being comes before revenue.
Free resources available for anyone who needs support related to gambling — inside and outside 78game
Call 188 or visit cvv.org.br. Free service, available 24 hours a day from any mobile or landline in Brazil. Confidential, qualified listening for anyone who needs to talk.
A free public service provided by the SUS, available in hundreds of Brazilian cities. Offers psychological and psychiatric care for mental health issues, including behavioral dependencies.
Mutual support groups based on the 12-step model, available in cities across Brazil. Free in-person and online meetings for people who want to stop gambling compulsively.
Our team is available 24 hours a day via chat and WhatsApp. Whether you need to activate limits, request self-exclusion, or simply talk through your gambling habits, we are here — in English and without judgment.
All available in your account settings — activate now, no need to contact anyone
Set daily, weekly, or monthly limits. Increases have a 7-day waiting period — the decision was yours when you had a clear head.
The platform stops automatically when you reach your defined loss limit. No additional confirmation is required.
24 hours, 7 days, 30 days, or 6 months. No early cancellation — the chosen period is honored in full.
Permanent account and CPF block on the platform. Irreversible. For those who decide they no longer want to play.
What users ask most about control tools and responsible gambling